Instant Phone Translation for Cities and Nonprofits

Make your office reachable to residents who speak Arabic, Spanish, Somali, Mandarin, and more - no interpreters, no delays.

📞 Runs on your existing phone line
🕒 24/7 availability, recordings optional
Takes 10 minutes to activate

Why This Matters

Most Residents Don't Complain About Language Barriers - They Just Stop Calling

In Canada, over 20% of residents speak a language other than English or French at home.

Many assume they won't be understood - and never call.

That silence leads to:

  • Missed concerns and unresolved issues
  • Repeat calls that waste staff time
  • Quiet gaps in access and trust

You already serve these communities. This helps ensure they know it.

What Offices Aren't Seeing

"My parents don't call the city - they call me instead."
- Local Resident

Language isn't just a clarity issue. It's a confidence issue.

This tool helps your office stay accessible - even to those who've stopped trying.

How It Works

Residents Call. You Speak. They Understand.

The conversation happens in real time - without apps, delays, or extra staff.

  • You speak - they hear you in their language
  • They respond - you hear them in yours
  • No change to how your office takes calls

It's invisible to the caller. Seamless for your team.

Let's Talk

Open to a 30-Minute Conversation?

We're speaking with councillors to explore whether this could support the work you're already doing around inclusion, access, and community engagement.

If this feels aligned, we'd love to hear how you're thinking about it.

Frequently Asked Questions

How much does it cost and how fast is setup?

Pricing starts at $25/month + $0.10 per minute of translation.

Setup takes less than 10 minutes to activate. Most teams are up and running the same day.

Does this require new hardware or equipment?

No. It runs on your existing phone system with no additional hardware needed.

How do I control the translation service?

The translatior can be added to the call by creating a conference call. This allows you to have full control over when and how translation is used.

Are calls recorded and is my data secure?

Recordings are optional and controlled by your office. We don't store personal information or call content - only anonymized analytics data when you choose to enable it.

Want to Better Serve Your Ward? Let's Talk.

Get in Touch

Ready to explore how phone translation can help your office? Send us a message.